These Terms & Conditions ("Terms") are a legally binding agreement between you and Bridal Trousseau, LLC d/b/a Wedding Realm ("Wedding Realm," "WR," "we," "us," or "our"), a company headquartered in Connecticut.
These Terms govern your access to and use of the Wedding Realm website, mobile features, applications, assessments, subscription programs, facilitator-led services, wedding planning tools, vendor marketplace, events, SMS communications, and related services (collectively, the "Platform" or "Services").
By accessing or using the Services, creating an account, purchasing a subscription, submitting a proposal, booking a vendor, or participating in a program, you agree to be bound by these Terms. If you do not agree, you may not use the Services.
1. PLATFORM OVERVIEW
Wedding Realm is a hybrid platform that provides:
Wedding Realm acts as a neutral venue for vendor and couple interactions and is not a broker, agent, or representative of any user.
2. PRIVACY POLICY
Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the collection, use, and disclosure of information as described in our Privacy Policy.
3. ELECTRONIC COMMUNICATIONS
By using the Services, you consent to receive communications from Wedding Realm electronically, including emails, billing notices, subscription confirmations, renewal reminders, platform notifications, and other electronic communications. You agree that electronic communications satisfy any legal requirement that such communications be in writing.
4. ELIGIBILITY
You must be at least 18 years old to use the Services or create an account.
If you attend events where alcohol is served, you must be at least 21 years old to consume alcohol and agree to do so responsibly.
By using the Services, you represent that you meet these requirements.
5. NO THERAPY, MEDICAL, LEGAL, OR FINANCIAL ADVICE
Wedding Realm provides educational tools, facilitation, and relationship support. We do not provide:
Nothing on the Platform creates a therapist-patient, counselor-client, medical, or fiduciary relationship.
Facilitators are educators and coaches unless explicitly stated otherwise in writing for a specific program. Participation in Programs is voluntary.
If you are experiencing a mental health crisis or believe you may harm yourself or others, call 911 or your local emergency services immediately.
6. MARRIAGE PREPARATION & RELATIONSHIP PROGRAMS
Programs may include guided modules, assessments, live facilitation, group sessions, community discussions, digital content, and subscription services.
You acknowledge:
7. ASSESSMENTS (INCLUDING SYMBIS AND OTHER THIRD-PARTY TOOLS)
Certain Programs include third-party assessments.
Wedding Realm:
Assessment outputs are provided "AS IS" for educational purposes only and are not diagnostic tools. You agree not to treat assessment results as medical, psychological, legal, or financial advice.
8. VENDOR MARKETPLACE
8.1 Neutral Venue
Wedding Realm provides a platform that enables couples and vendors to connect. We are not a party to contracts between users.
8.2 Independent Contractor Status
Vendors are independent third parties and are not employees, agents, partners, or representatives of Wedding Realm. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between Wedding Realm and any Vendor.
8.3 No Endorsement or Guarantee
We do not endorse vendors and do not guarantee:
We do not verify the accuracy of vendor listings, qualifications, or representations unless expressly stated. We do not conduct background checks unless explicitly disclosed.
You are responsible for conducting your own due diligence before hiring a vendor. Wedding Realm does not guarantee the legality, suitability, or safety of any vendor services, and any reliance on vendor information is at your own risk.
8.4 Assumption of Risk & Personal Interactions
You assume all risk when interacting with other users or vendors, including meeting in person. Wedding Realm does not supervise, control, or guarantee user conduct.
8.5 Release of Claims
To the maximum extent permitted by law, you release Wedding Realm from any claims, demands, damages, or disputes arising out of or related to interactions, agreements, or transactions between you and any Vendor or other user.
8.6 Vendor Contracts
All vendor agreements are between you and the vendor. Vendor cancellation, refund, rescheduling, and force majeure policies are determined by the vendor.
Wedding Realm is not responsible for:
9. USER ACCOUNTS
You agree to provide accurate and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
We may suspend or terminate accounts that violate these Terms.
10. USER CONTENT & TESTIMONIALS
You retain ownership of content you submit, including photos, videos, testimonials, reviews, listings, proposals, and communications.
By submitting content, you grant Wedding Realm a worldwide, non-exclusive, royalty-free, sublicensable license to:
for purposes of operating, improving, and marketing the Platform.
If you submit testimonials or media, you grant permission for us to use your name (first name and last initial unless otherwise agreed), likeness, and statements for marketing and promotional purposes.
You represent that you have the right to submit your content and that it does not infringe third-party rights.
11. AI-Generated or AI-Rewritten Content
11.1 Nature of AI Content
We use artificial intelligence ("AI") to help rewrite or enhance certain text on our platform, such as vendor business descriptions, proposals, and messages. This process is automatic, so you won't be able to preview or approve these changes before they go live. We strive to make AI-edited content accurate and useful, but it isn't perfect and may occasionally contain mistakes, missing information, or an unintended tone.
11.2 Consent to AI Modification
By submitting any content to Wedding Realm, you give us permission to use AI to modify or rephrase that content. We won't send you drafts or ask for approval when making these AI-driven changes. If you're not comfortable with this policy, you may choose not to list your business or send proposals on our platform, since we cannot disable the AI content modifications for individual users.
11.3 Disclaimer of Accuracy
AI-modified content is provided "as is." While we do our best to ensure accuracy, we do not guarantee that AI-generated text will be completely correct, reliable, or aligned with your original intent. It's important that you review the content displayed under your account, as you are responsible for ensuring that all information associated with your business is accurate, appropriate, and compliant with any applicable laws or regulations.
11.4 Intellectual Property and Permissions
Only submit content that you have the rights and permission to use and alter. You retain ownership of your original material, even after our AI has modified it. By allowing us to create AI-generated versions of your content, you confirm that doing so doesn't violate anyone else's rights. In other words, our AI rephrasing your material won't infringe on any third-party copyrights, trademarks, or other intellectual property or privacy rights.
11.5 Indemnification for AI Content
If any issues or claims arise from content that was modified by AI on our platform, you agree to take responsibility for them. In plain terms, you agree to protect and compensate Wedding Realm (including our team and affiliates) for any losses, damages, or legal costs (including reasonable attorneys' fees) that result from:
11.6 Limitation of Liability
Wedding Realm will not be liable for any damages or losses arising from the use (or inability to use) of AI-generated or AI-edited content on our platform. This means that if you rely on AI-modified content and experience any kind of harm or loss — for example, lost business, revenue, reputational damage, or other consequences — you accept that we are not responsible. By using Wedding Realm, you assume full responsibility for any risks associated with content that has been generated or adjusted by AI.
11B. Display of Google Ratings and Reviews
11B.1 Use of Google API
We integrate with the Google API to show Google star ratings and review snippets on vendor pages. This means the ratings and reviews displayed for your business are fetched directly from Google's platform. We do not manually verify each rating or review that comes through the Google API.
11B.2 Potential for Inaccuracy
There may be times when the wrong rating or review appears on a vendor's page due to limitations or errors in Google's data. For example, if two businesses have similar names, our system might accidentally pull in a review that belongs to a different business. Because these ratings and reviews come from Google, we can't guarantee they will always be 100% accurate or relevant to your business. Wedding Realm isn't responsible for such discrepancies or mix-ups, though we will work to fix any errors once we're aware of them.
11B.3 Vendor Responsibility to Notify
If you are a vendor and notice that the Google ratings or reviews on your Wedding Realm page seem incorrect or don't belong to your business, please let us know at info@wedding-realm.com as soon as possible. We rely on you to alert us to these issues. Once notified, we will make reasonable efforts to investigate the situation and correct the error if feasible.
11B.4 No Warranty of Accuracy
Google ratings and reviews displayed on our site are provided "as is" for your convenience. We make no promises or guarantees about their accuracy, completeness, timeliness, or reliability. In legal terms, we disclaim any warranties (express or implied) regarding the information fetched from Google – including any warranties of merchantability or fitness for a particular purpose. In short, we are not making any guarantees that the Google-sourced ratings and reviews are error-free or up-to-date.
We do not independently verify Google ratings or reviews and make no representations regarding their authenticity or compliance with Google's policies.
11B.5 Limitation of Liability
Wedding Realm will not be liable for any damages or losses resulting from the display (or mis-display) of Google ratings or reviews on our platform. For example, if an incorrect rating or review is shown on your page and it causes you to lose business, damage your reputation, or experience other harm, we are not responsible for those consequences. By using our site and allowing us to show Google Ratings on your page, you understand and accept this risk.
11B.6 Indemnification
You agree to protect and compensate Wedding Realm for any claims, losses, or expenses (including legal fees) arising from the Google ratings and reviews displayed on your page. In other words, you agree to cover any costs or damages that we incur because of:
12. PAYMENTS, FEES & DEPOSITS
Wedding Realm may charge:
Vendor service fees are determined by vendors.
Payments may be processed through third-party processors. Their terms also apply.
All applicable taxes are your responsibility unless otherwise stated.
Unless expressly stated otherwise at the time of purchase, Wedding Realm fees are non-refundable.
You authorize Wedding Realm and its payment processors to charge your designated payment method for all applicable fees, taxes, and charges incurred in connection with your use of the Services.
13. SUBSCRIPTIONS (INCLUDING PREPARE+, PRESERVE+, AND SIMILAR PROGRAMS)
13.1 Automatic Renewal
Subscriptions automatically renew at the disclosed billing interval unless canceled.
By purchasing a subscription, you authorize recurring charges to your payment method.
By completing your purchase, you acknowledge that your subscription will automatically renew unless canceled prior to renewal and that your payment method will be charged at the applicable renewal rate.
13.2 Cancellation
You may cancel future renewals through your account settings or by contacting us using the method provided at purchase.
You may cancel in the same manner in which you signed up, where technically feasible.
Cancellation stops future renewal charges. You retain access through the end of the current billing period.
We do not provide partial-period refunds unless required by law or explicitly stated in writing.
13.3 Price Changes
We may modify subscription pricing with advance notice. Changes apply at the next renewal.
14. PROHIBITED CONDUCT
You agree not to:
We reserve the right to remove content and suspend accounts at our discretion.
15. INTELLECTUAL PROPERTY
All Platform content, branding, proprietary frameworks, educational materials, workflows, and technology are owned by Wedding Realm or its licensors.
You receive a limited, revocable, non-transferable license to use the Services for personal (or vendor business) purposes only.
Unauthorized use is prohibited.
16. DISCLAIMER OF WARRANTIES
The Services are provided "AS IS" and "AS AVAILABLE."
We disclaim all warranties, express or implied, including warranties of:
We do not guarantee uninterrupted or error-free operation.
Wedding Realm reserves the right to modify, suspend, or discontinue any portion of the Services at any time without liability.
17. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
Wedding Realm shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost data, emotional distress, or relationship outcomes.
Wedding Realm's total liability for any claim shall not exceed the greater of:
Some states do not allow certain limitations; in those states, liability is limited to the maximum extent permitted by law.
These limitations apply regardless of the legal theory under which a claim is brought, including contract, tort, negligence, strict liability, or otherwise.
18. INDEMNIFICATION
You agree to indemnify and hold harmless Wedding Realm and its officers, directors, employees, contractors, affiliates, and agents from any claims, damages, liabilities, and expenses (including attorneys' fees) arising from:
19. DISPUTE RESOLUTION; NOTICE OF DISPUTE; BINDING ARBITRATION; CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
19.1 Notice of Dispute; Informal Negotiation (Required)
If you have a dispute, claim, or controversy arising out of or relating to these Terms or the Services (a "Dispute"), you must first send written notice of the Dispute to Wedding Realm to give us the opportunity to resolve it informally through negotiation.
Your notice must include your name, contact information, a description of the Dispute, and the relief you seek, and must be sent to:
Wedding Realm – Legal Department
Bridal Trousseau, LLC d/b/a Wedding Realm
82 Crown Street
New Haven, CT 06510
info@wedding-realm.com
You agree to negotiate resolution of the Dispute in good faith for no less than sixty (60) days after you provide notice of the Dispute. If we do not resolve your Dispute within sixty (60) days from receipt of your notice, either party may pursue a claim in arbitration pursuant to this Section.
19.2 Binding Arbitration
Except as expressly stated in Exclusions from Arbitration below, any Dispute shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect.
Seat / Venue: The arbitration shall be seated in New Haven County, Connecticut, unless the arbitrator determines that holding the arbitration in Connecticut would create an undue burden for a party, in which case the arbitration may be conducted virtually and/or in another mutually agreed location.
Governing Arbitration Law: The Federal Arbitration Act ("FAA") governs the interpretation and enforcement of this arbitration agreement.
Individual Basis Only: Arbitration will proceed only on an individual basis; the arbitrator may not consolidate claims or preside over any form of representative or class proceeding.
The arbitrator shall have exclusive authority to determine the scope and enforceability of this arbitration agreement.
19.3 Exclusions from Arbitration
YOU AND WE AGREE THAT ANY CLAIM FILED BY EITHER PARTY IN SMALL CLAIMS COURT IS NOT SUBJECT TO THE ARBITRATION TERMS CONTAINED IN THIS SECTION. WE ALSO BOTH AGREE THAT YOU OR WE MAY BRING SUIT IN COURT TO ENJOIN INFRINGEMENT OR OTHER MISUSE OF INTELLECTUAL PROPERTY RIGHTS.
19.4 Class Action Waiver
YOU AND WEDDING REALM AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
19.5 Right to Opt Out of Binding Arbitration and Class Action Waiver
RIGHT TO OPT OUT OF BINDING ARBITRATION AND CLASS ACTION WAIVER:
IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION AND CLASS ACTION WAIVER IN THIS SECTION, YOU MUST NOTIFY US IN WRITING WITHIN 30 DAYS OF THE DATE THAT YOU ACCEPT THESE TERMS.
Your written notification must be mailed by certified mail, return receipt requested, to the address listed above and must include:
If you opt out, neither you nor Wedding Realm can require the other to participate in arbitration, and the class action waiver will not apply to you.
19.6 Injunctive Relief; Court Actions to Compel Arbitration
Notwithstanding the foregoing, either party may seek temporary, preliminary, or permanent injunctive relief in the courts identified in Section 20 to protect its intellectual property rights or prevent unauthorized access or misuse of the Services. Either party may also seek court intervention to compel arbitration, stay proceedings pending arbitration, or confirm/modify/vacate an arbitration award.
If any portion of this arbitration agreement is found unenforceable, the remaining provisions shall remain in full force and effect, except that if the class action waiver is found unenforceable, the arbitration agreement shall be null and void.
20. GOVERNING LAW & EXCLUSIVE VENUE
These Terms are governed by the laws of the State of Connecticut.
For matters not subject to arbitration, exclusive jurisdiction and venue shall lie in:
You consent to personal jurisdiction in those courts.
21. ACCESSIBILITY
We strive to make the Platform accessible. If you encounter accessibility issues, contact us at info@wedding-realm.com, and we will make reasonable efforts to assist you.
22. FORCE MAJEURE
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, vendor closures, or service interruptions.
23. TERMINATION
We may suspend or terminate access to the Services at any time for violations of these Terms or suspected unlawful activity.
Provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution survive termination.
24. DMCA COPYRIGHT POLICY
Wedding Realm respects intellectual property rights.
If you believe content infringes your copyright, send written notice to our designated DMCA Agent:
Adriano Pacifici | Attorney
Apacifici@iplawconsulting.com
Intellectual Property Consulting, L.L.C.
400 Poydras Street, Suite 1400
New Orleans, LA 70130
O: 504-322-7166
www.iplawconsulting.com
Your notice must comply with the Digital Millennium Copyright Act.
25. MISCELLANEOUS
These Terms constitute the entire agreement between you and Wedding Realm.
If any provision is found unenforceable, the remaining provisions remain in effect.
You may not assign your rights without our consent. We may assign ours.
Any claim must be brought within one (1) year after it arises, unless prohibited by law.
26. Event Participation Terms
26.1 Alcohol Consumption
By attending any Wedding Realm event, you confirm that you are at least 21 years of age if you choose to consume alcohol. You agree to drink responsibly and acknowledge that you have arranged safe transportation with a sober designated driver if needed. Wedding Realm, including its owners, employees, contractors, and affiliates, assumes no responsibility or liability for any injuries, damages, or consequences resulting from alcohol consumption before, during, or after the event.
26.2 Food and Allergy Disclaimer
Food and refreshments may be served at Wedding Realm events. By attending, you acknowledge that it is your responsibility to disclose any food allergies or dietary restrictions prior to participation. Wedding Realm does not guarantee an allergen free environment and assumes no liability for allergic reactions, illness, or adverse health effects related to food or beverage consumption.
26.3 Assumption of Risk
Your attendance is voluntary and at your own risk. By participating, you acknowledge and accept all risks associated with group events, including but not limited to accidents, illness, injuries, or property loss. You acknowledge that you are voluntarily participating and assume all known and unknown risks.
26.4 Release of Liability
By attending, you release and hold harmless Wedding Realm, its owners, employees, contractors, affiliates, and event partners from any claims, damages, losses, or liabilities arising from your participation, including but not limited to alcohol consumption, food consumption, venue conditions, or interactions with other attendees.
26.5 Indemnification
You agree to indemnify and hold Wedding Realm harmless from any claims, actions, damages, or expenses (including legal fees) arising out of your conduct before, during, or after the event, including conduct related to alcohol use, food consumption, or failure to disclose allergies.
26.6 Photography and Videography Consent
By attending, you grant Wedding Realm permission to photograph, film, or record you and to use such media for marketing, promotional, or educational purposes in any format. You waive any rights to compensation or approval.
26.7 Right to Refuse Service or Entry
Wedding Realm reserves the right to refuse alcohol service or event participation to any individual who appears intoxicated or poses a safety concern. We also reserve the right to remove any attendee whose behavior is disruptive, unsafe, or inappropriate.
27. Terms and Conditions for SMS Notifications
27.1 Consent to Receive SMS Notifications: Consent to receive SMS messages is not a condition of purchase.
By providing your phone number and opting in, you agree to receive SMS notifications from Wedding Realm regarding important updates and reminders. Message frequency may vary. Standard messaging and data rates may apply.
27.2 No Response Required
Our SMS notifications are one-way communications. You will not be able to reply to these messages, and we do not receive or process any incoming messages.
27.3 Message Frequency & Charges
Message frequency varies based on your interactions with us. Wedding Realm is not responsible for any messaging or data charges incurred from your mobile carrier.
27.4 Privacy & Data Usage
Your phone number and personal data will be handled in accordance with our Privacy Policy. We do not sell or share your information with third parties for marketing purposes.
27.5 Support & Assistance
For any assistance or questions regarding SMS notifications, contact our support team at info@wedding-realm.com.
27.6 Liability Disclaimer
Wedding Realm is not responsible for any delays or failures in SMS delivery due to technical issues or carrier-related problems.
27.7 Modifications to Terms
We reserve the right to modify these terms at any time. Updates will be posted on our website, and continued receipt of our SMS notifications constitutes acceptance of any changes.
By opting into SMS notifications, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
28. CONTACT INFORMATION
Bridal Trousseau, LLC d/b/a Wedding Realm
82 Crown Street
New Haven, CT 06510
info@wedding-realm.com